Every Southwood door is covered under warranty for a period of one (1) year and guaranteed to be free from defects resulting from manufacturing or workmanship. The warranty period begins on the date the dealer receives delivery of the door.
Should the warranted door be found to contain defects as stated above, Southwood Doors will, at its option, either repair or replace the defective door at no charge, or issue a full refund to the distributor to facilitate a refund to the end user.
If a defect is discovered upon inspection of a door upon receipt of shipment from Southwood Doors, notice must be given immediately, and before the door is shipped to the end user or installed. A replacement door unit will be shipped pre-paid to the distributor of origin. If damage is discovered after delivery from the distributor, the distributor must be notified immediately and prior to installation. Responsibility will be assessed, and the end user will be accommodated accordingly.
Under the terms of this warranty, Southwood Doors is obligated to replace the defective product, F.O.B. distributor’s warehouse from which the original sale was facilitated. Labor, installation, finishing, and/or consequential damages are not covered under this warranty.